Workplace bullying and harassment have considerable implications for business. These implications can include but are not limited to low morale, increased absenteeism, increased staff turnover and reduced productivity and profitability.
Top 5 Facts about Bullying & Harassment
- Bullying does not have to be intentional for a person to make a valid claim;
- An employer claiming that they were not aware that harassment was occurring is no defence to a claim;
- Employers are required as a matter of duty of care to take all reasonable steps to prevent bullying from occurring;
- Bullying does not have to take place at work for a complaint to be dealt with e.g. social media etc; and
- Individuals, as well as companies can be held liable for their actions if they bully or harass others in the workplace.
Top 5 Ways to avoid a Bullying & Harassment Claim
- Having documented policies and procedures including a staff grievance procedure that outlines informal and formal mechanisms for dealing with complaints of bullying as well as sexual harassment and discrimination;
- Appointing “Contact Officers” who are not management or human resource professionals but individuals within the company that people will feel comfortable going to for information and support;
- Conduct staff surveys to see if there is any potential for risk;
- Have an open door policy when dealing with staff grievances and encourage communication about these issues in the workplace; and
- Conduct regular training (we recommend every two years) to raise awareness regarding bullying to ensure you are taking a preventative approach.
For any assistance on anything bullying & harassment, please call our Business Advice Hotline on (08) 8300 0000.